Refund policy
At Lost On Purpose, we want your tee to feel right. The kind of piece you’ll reach for on slow mornings, quiet walks, and intentional detours.
Because each item is printed to order, we do not accept refunds or returns for reasons such as choosing the wrong size, changing your mind, or ordering the wrong color. However, if something arrives damaged, defective, or incorrect, we’ll do our best to make it right.
We offer refunds or replacements for:
- Items that arrive damaged
- Defective products
- Items that were printed or sent incorrectly
Refund or replacement requests must be made within 30 days of the purchase date.
To request a refund or replacement, please contact us at hello@lostonpurpose.store with your order number, a brief description of the issue, and clear photos of the item if it arrived damaged, defective, or incorrect.
Please make sure to review the size guide carefully before placing your order, as all products are made especially for you once your order is placed.
For best long-term results, please follow the washing and care instructions provided with your purchase or listed on the product page.
This Refund Policy may be updated at any time without prior notice. For the most current version, please contact us at hello@lostonpurpose.store.